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Keith D.

I wish that there had been a follow up after the installations. There are a couple of small issues that I would like to discuss but we have never had any follow up from anyone after the installations in which we had several projects and different crews. We also received notice just after the windows were installed that you have changed the design of the windows, wish we knew that was coming before we spent so much on the ones we have that are no longer being made.Other than that I am pleased

Midwest Construction

Thank you for filling out our survey. If you’d like I can certainly have Zane give you a call to follow up and answer any questions you might have on your siding project, and have Brent give you a call to follow up on your window project. Also, as for the window changing, they did come out with a new design BUT yours will still be produced if they should ever need to be repaired or replaced. They are warrantied for the life of the home and can transfer to the next homeowner as well if you wish. The only difference on their new design is some different hardware and the vinyl part around the glass pack on any Double Hung bottom sashes have been made thinner so there’s maybe an extra ½ inch of glass. The Uniframe windows you purchased are like I said, covered under warranty. Beings our windows are custom built replacement windows, they are custom to your home. Therefore, instead of a bunch of standard sizes, should you need one replaced, they will be able to custom build another on

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